Riverside Medical Center in Kankakee, IL
In a medical emergency, call 911. This page is for information only.
About Riverside Medical Center
Riverside Medical Center is an acute care hospital in Kankakee, Kankakee County, Illinois. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level II trauma center. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 300 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Presence St Marys Hospital, about 0.5 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.00
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.29
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.41
- Central line bloodstream infections (CLABSI)Better than national · SIR 0.00
- Surgical site infections after colon surgeryNo different · SIR 0.00
64% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend69%
- Rated the hospital 9 or 1070%
- Completed surveys1,351
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
41.12388, -87.88232
Nearby hospitals
Frequently asked questions
Where is Riverside Medical Center located?
Riverside Medical Center is at 350 N Wall St, Kankakee, IL 60901 in Kankakee County.
Does Riverside Medical Center have an emergency room?
Yes. Riverside Medical Center reports emergency services to Medicare, and patients spent a median of 167 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Riverside Medical Center?
Riverside Medical Center has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Riverside Medical Center a trauma center?
Yes. It is listed as a Level II trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date December 2023). Trauma designations are renewed periodically, so confirm with the Illinois EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Riverside Medical Center?
The main phone number on record with Medicare is (815) 933-1671.
Would patients recommend Riverside Medical Center?
In the most recent HCAHPS patient survey (1,351 completed surveys), 69% of patients said they would definitely recommend the hospital, and 70% rated it 9 or 10 out of 10.
Related guides
- How CMS Hospital Star Ratings WorkThe five measure groups behind the 1 to 5 star Overall Hospital Quality Star Rating, how it is calculated and what it leaves out.
- How to Choose a Hospital to Give BirthLevels of maternal and newborn care, the CMS Birthing-Friendly designation, quality data and questions to ask on a tour.
- How to Choose a HospitalA practical checklist for planned care: insurance networks, procedure volume, quality ratings, certifications and cost estimates.
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.