Insight Hospital and Medical Center Chicago in Chicago, IL
Also known as Insight Hospital & Medical Center, Mercy Hospital & Medical Center
In a medical emergency, call 911. This page is for information only.
About Insight Hospital and Medical Center Chicago
Insight Hospital and Medical Center Chicago is an acute care hospital in Chicago, Cook County, Illinois. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 1 out of 5. It has 412 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. The nearest other listed hospital is Rush Specialty Hospital, LLC, about 2.6 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- Clostridioides difficile (C. diff) infectionsNo different · SIR 0.81
71% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend46%
- Rated the hospital 9 or 1045%
- Completed surveys167
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
41.84541, -87.62331
Nearby hospitals
- Rush Specialty Hospital, LLC516 S Loomis St, Chicago, ILLong-term care hospital2.6 mi
- University of Illinois Hospital and Clinics1740 West Taylor St Suite 1400, Chicago, IL · Emergency roomAcute care hospital2.9 mi
- Rush University Medical Center1653 West Congress Parkway, Chicago, IL · Emergency roomAcute care hospital3.0 mi
- Provident Hospital of Chicago500 E 51st St, Chicago, IL · Emergency roomAcute care hospital3.0 mi
- Jesse Brown VA Medical Center - VA Chicago Healthcare System820 S Damen Street, Chicago, IL · Emergency roomVA medical center3.3 mi
- John H Stroger Jr Hospital1901 W Harrison St, Chicago, IL · Level I traumaAcute care hospital3.3 mi
- Shirley Ryan Abilitylab355 E Erie St, Chicago, ILRehabilitation hospital3.4 mi
- Northwestern Memorial Hospital251 E Huron St, Chicago, IL · Level I traumaAcute care hospital3.4 mi
- Ann & Robert H Lurie Childrens Hospital of Chicago225 E Chicago Ave, Box 140, Chicago, IL · Emergency roomChildren's hospital3.5 mi
- Mt Sinai Hospital Medical Center15th Street At California, Chicago, IL · Level I traumaAcute care hospital3.9 mi
Frequently asked questions
Where is Insight Hospital and Medical Center Chicago located?
Insight Hospital and Medical Center Chicago is at 2525 S Michigan Ave, Chicago, IL 60616 in Cook County.
Does Insight Hospital and Medical Center Chicago have an emergency room?
Yes. Insight Hospital and Medical Center Chicago reports emergency services to Medicare, and patients spent a median of 170 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Insight Hospital and Medical Center Chicago?
Insight Hospital and Medical Center Chicago has a CMS Overall Hospital Quality Star Rating of 1 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Insight Hospital and Medical Center Chicago a trauma center?
We have no trauma center designation on record for Insight Hospital and Medical Center Chicago. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Illinois trauma program for the current list.
What is the phone number of Insight Hospital and Medical Center Chicago?
The main phone number on record with Medicare is (312) 567-2000.
Would patients recommend Insight Hospital and Medical Center Chicago?
In the most recent HCAHPS patient survey (167 completed surveys), 46% of patients said they would definitely recommend the hospital, and 45% rated it 9 or 10 out of 10.
Related guides
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.
- What Is a Teaching Hospital?How residency training works, who is on the care team, the benefits and trade-offs for patients, and your rights at an academic medical center.
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.