Presence Mercy Medical Center in Aurora, IL
Also known as Mercy Medical Center
In a medical emergency, call 911. This page is for information only.
About Presence Mercy Medical Center
Presence Mercy Medical Center is an acute care hospital in Aurora, Kane County, Illinois. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level II trauma center. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 292 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Copley Memorial Hospital, about 5.1 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 1.26
- Clostridioides difficile (C. diff) infectionsNo different · SIR 0.63
- Central line bloodstream infections (CLABSI)No different · SIR 1.21
59% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend59%
- Rated the hospital 9 or 1063%
- Completed surveys535
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
41.78561, -88.32880
Nearby hospitals
- Copley Memorial Hospital2000 Ogden Avenue, Aurora, IL · Level II traumaAcute care hospital5.1 mi
- Northwestern Medicine Delnor Community Hospital300 Randall Rd, Geneva, IL · Level II traumaAcute care hospital7.0 mi
- Linden Oaks at Edward852 S West Street, Naperville, ILPsychiatric hospital9.0 mi
- Edward Hospital801 South Washington, Naperville, IL · Level II traumaAcute care hospital9.4 mi
- Northwestern Medicine Central Dupage Hospital25 North Winfield Road, Winfield, IL · Level II traumaAcute care hospital11 mi
- Marianjoy Rehabilitation Hospital26W171 West Roosevelt Road, Wheaton, ILHospital11 mi
- Marianjoy Rehabilitation Center26w171 Roosevelt Road, Wheaton, ILRehabilitation hospital13 mi
- Uchicago Medicine Adventhealth Bolingbrook500 Remington Boulevard, Bolingbrook, IL · Level II traumaAcute care hospital15 mi
- Elgin Mental Health Center750 S State St, Elgin, IL · Emergency roomPsychiatric hospital16 mi
- Uchicago Medicine Adventhealth Glenoaks701 Winthrop Avenue, Glendale Heights, IL · Level II traumaAcute care hospital16 mi
Frequently asked questions
Where is Presence Mercy Medical Center located?
Presence Mercy Medical Center is at 1325 N Highland Avenue, Aurora, IL 60506 in Kane County.
Does Presence Mercy Medical Center have an emergency room?
Yes. Presence Mercy Medical Center reports emergency services to Medicare, and patients spent a median of 189 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Presence Mercy Medical Center?
Presence Mercy Medical Center has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Presence Mercy Medical Center a trauma center?
Yes. It is listed as a Level II trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date December 2023). Trauma designations are renewed periodically, so confirm with the Illinois EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Presence Mercy Medical Center?
The main phone number on record with Medicare is (630) 859-2222.
Would patients recommend Presence Mercy Medical Center?
In the most recent HCAHPS patient survey (535 completed surveys), 59% of patients said they would definitely recommend the hospital, and 63% rated it 9 or 10 out of 10.
Related guides
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.
- What Is a Teaching Hospital?How residency training works, who is on the care team, the benefits and trade-offs for patients, and your rights at an academic medical center.
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.