Hospital Directory USA
Acute care hospital Emergency roomLevel II trauma

Northwest Community Hospital 1 in Arlington Heights, IL

Also known as Northwest Community Hospital, NCH

Directions (847) 618-1000 nch.org

In a medical emergency, call 911. This page is for information only.

Overview

About Northwest Community Hospital 1

Northwest Community Hospital 1 is an acute care hospital in Arlington Heights, Cook County, Illinois. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level II trauma center. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 509 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Alexian Brothers Medical Center 1, about 4.5 mi away.

CMS Care Compare

Quality ratings

4
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
8 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
3 better · 5 no different
Infections and complications acquired in the hospital.
Readmission
2 better · 8 no different · 1 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

176 min
Median time in the ER before leaving (OP-18b)
1.0%
Left before being seen (OP-22)
very high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsNo different · SIR 1.25
  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.41
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.35
  • Central line bloodstream infections (CLABSI)No different · SIR 0.51
  • Surgical site infections after colon surgeryBetter than national · SIR 0.00

66% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend64%
  • Rated the hospital 9 or 1064%
  • Completed surveys417

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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42.06664, -87.99286

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Northwest Community Hospital 1 located?

Northwest Community Hospital 1 is at 800 W Central Road, Arlington Heights, IL 60005 in Cook County.

Does Northwest Community Hospital 1 have an emergency room?

Yes. Northwest Community Hospital 1 reports emergency services to Medicare, and patients spent a median of 176 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Northwest Community Hospital 1?

Northwest Community Hospital 1 has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Northwest Community Hospital 1 a trauma center?

Yes. It is listed as a Level II trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date December 2023). Trauma designations are renewed periodically, so confirm with the Illinois EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.

What is the phone number of Northwest Community Hospital 1?

The main phone number on record with Medicare is (847) 618-1000.

Would patients recommend Northwest Community Hospital 1?

In the most recent HCAHPS patient survey (417 completed surveys), 64% of patients said they would definitely recommend the hospital, and 64% rated it 9 or 10 out of 10.

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