The Queens Medical Center in Honolulu, HI
In a medical emergency, call 911. This page is for information only.
About The Queens Medical Center
The Queens Medical Center is an acute care hospital in Honolulu, Honolulu County, Hawaii. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level I trauma center. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 535 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Straub Clinic and Hospital, about 0.4 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsBetter than national · SIR 0.34
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.75
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.43
- Central line bloodstream infections (CLABSI)Better than national · SIR 0.45
- Surgical site infections after colon surgeryNo different · SIR 1.14
72% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend76%
- Rated the hospital 9 or 1073%
- Completed surveys3,104
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
21.30765, -157.85511
Nearby hospitals
- Straub Clinic and Hospital888 S King Street, Honolulu, HI · Emergency roomAcute care hospital0.4 mi
- Rehabilitation Hospital of the Pacific226 N Kuakini Street, Honolulu, HIRehabilitation hospital0.9 mi
- Kuakini Medical Center347 North Kuakini Street, Honolulu, HI · Emergency roomAcute care hospital1.0 mi
- Shriners Hospital for Children1310 Punahou Street, Honolulu, HIChildren's hospital1.4 mi
- Kapiolani Medical Center for Women & Children1319 Punahou Street, Honolulu, HI · Emergency roomChildren's hospital1.4 mi
- Tripler AMC (FT Shafter)1 Jarrett White Rd, Honolulu, HI · Emergency roomMilitary hospital4.2 mi
- Leahi Hospital3675 Kilauea Avenue, Honolulu, HILong-term care hospital4.2 mi
- Kaiser Foundation Hospital3288 Moanalua Rd, Honolulu, HI · Emergency roomAcute care hospital4.8 mi
- Kaiser Permanente Moanalua Medical Center3288 Moanalua Road, Honolulu, HI · Emergency roomHospital4.8 mi
- Hawaii State HospitalKaneohe, HIPsychiatric hospital7.3 mi
Frequently asked questions
Where is The Queens Medical Center located?
The Queens Medical Center is at 1301 Punchbowl St, Honolulu, HI 96813 in Honolulu County.
Does The Queens Medical Center have an emergency room?
Yes. The Queens Medical Center reports emergency services to Medicare, and patients spent a median of 191 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of The Queens Medical Center?
The Queens Medical Center has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is The Queens Medical Center a trauma center?
Yes. It is listed as a Level I trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date February 2022). Trauma designations are renewed periodically, so confirm with the Hawaii EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of The Queens Medical Center?
The main phone number on record with Medicare is (808) 538-9011.
Would patients recommend The Queens Medical Center?
In the most recent HCAHPS patient survey (3,104 completed surveys), 76% of patients said they would definitely recommend the hospital, and 73% rated it 9 or 10 out of 10.
Related guides
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.
- What Is a Teaching Hospital?How residency training works, who is on the care team, the benefits and trade-offs for patients, and your rights at an academic medical center.
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