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Acute care hospital Emergency room

HCA Florida Palms West Hospital in Loxahatchee, FL

Also known as Palms West Hospital

Directions (561) 798-3300 palmswesthospital.com

In a medical emergency, call 911. This page is for information only.

Overview

About HCA Florida Palms West Hospital

HCA Florida Palms West Hospital is an acute care hospital in Loxahatchee, Palm Beach County, Florida. It reports its ownership to Medicare as for-profit. It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 2 out of 5. It has 204 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Wellington Regional Medical Center, about 2.9 mi away.

CMS Care Compare

Quality ratings

2
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
7 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
2 better · 5 no different
Infections and complications acquired in the hospital.
Readmission
2 no different · 4 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

125 min
Median time in the ER before leaving (OP-18b)
0.0%
Left before being seen (OP-22)
high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsNo different · SIR 0.86
  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.00
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.04
  • Central line bloodstream infections (CLABSI)No different · SIR 0.45
  • Surgical site infections after abdominal hysterectomyNo different · SIR 0.59
  • Surgical site infections after colon surgeryNo different · SIR 1.15

85% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend64%
  • Rated the hospital 9 or 1065%
  • Completed surveys674

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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26.68199, -80.25151

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is HCA Florida Palms West Hospital located?

HCA Florida Palms West Hospital is at 13001 Southern Blvd, Loxahatchee, FL 33470 in Palm Beach County.

Does HCA Florida Palms West Hospital have an emergency room?

Yes. HCA Florida Palms West Hospital reports emergency services to Medicare, and patients spent a median of 125 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of HCA Florida Palms West Hospital?

HCA Florida Palms West Hospital has a CMS Overall Hospital Quality Star Rating of 2 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is HCA Florida Palms West Hospital a trauma center?

We have no trauma center designation on record for HCA Florida Palms West Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Florida trauma program for the current list.

What is the phone number of HCA Florida Palms West Hospital?

The main phone number on record with Medicare is (561) 798-3300.

Would patients recommend HCA Florida Palms West Hospital?

In the most recent HCAHPS patient survey (674 completed surveys), 64% of patients said they would definitely recommend the hospital, and 65% rated it 9 or 10 out of 10.

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