Hospital Directory USA
Acute care hospital Emergency room

HCA Florida Poinciana Hospital in Kissimmee, FL

In a medical emergency, call 911. This page is for information only.

Overview

About HCA Florida Poinciana Hospital

HCA Florida Poinciana Hospital is an acute care hospital in Kissimmee, Osceola County, Florida. It reports its ownership to Medicare as for-profit. It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 2 out of 5. It has 76 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is Adventhealth Heart of Florida, about 10 mi away.

CMS Care Compare

Quality ratings

2
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
6 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
1 better · 1 no different
Infections and complications acquired in the hospital.
Readmission
3 no different · 2 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

114 min
Median time in the ER before leaving (OP-18b)
1.0%
Left before being seen (OP-22)
very high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.11

71% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend67%
  • Rated the hospital 9 or 1067%
  • Completed surveys617

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

Loading map…

28.14483, -81.47641

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is HCA Florida Poinciana Hospital located?

HCA Florida Poinciana Hospital is at 325 Cypress Pkwy, Kissimmee, FL 34758 in Osceola County.

Does HCA Florida Poinciana Hospital have an emergency room?

Yes. HCA Florida Poinciana Hospital reports emergency services to Medicare, and patients spent a median of 114 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of HCA Florida Poinciana Hospital?

HCA Florida Poinciana Hospital has a CMS Overall Hospital Quality Star Rating of 2 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is HCA Florida Poinciana Hospital a trauma center?

We have no trauma center designation on record for HCA Florida Poinciana Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Florida trauma program for the current list.

What is the phone number of HCA Florida Poinciana Hospital?

The main phone number on record with Medicare is (407) 530-2000.

Would patients recommend HCA Florida Poinciana Hospital?

In the most recent HCAHPS patient survey (617 completed surveys), 67% of patients said they would definitely recommend the hospital, and 67% rated it 9 or 10 out of 10.