Bayhealth Medical Center, Kent Campus in Dover, DE
Also known as Bayhealth Hospital, Kent Campus, Kent General Hospital
In a medical emergency, call 911. This page is for information only.
About Bayhealth Medical Center, Kent Campus
Bayhealth Medical Center, Kent Campus is an acute care hospital in Dover, Kent County, Delaware. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level III trauma center. Its CMS Overall Hospital Quality Star Rating is 2 out of 5. It has 266 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Dover Behavioral Health System, about 1.9 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsBetter than national · SIR 0.00
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.69
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.25
- Central line bloodstream infections (CLABSI)No different · SIR 0.32
- Surgical site infections after colon surgeryNo different · SIR 0.40
35% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend57%
- Rated the hospital 9 or 1060%
- Completed surveys915
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
39.15159, -75.52234
Nearby hospitals
- Dover Behavioral Health System725 Horsepond Road, Dover, DEPsychiatric hospital1.9 mi
- Pam Rehabilitation Hospital of Dover1240 Mckee Road, Dover, DERehabilitation hospital2.5 mi
- Bayhealth Hospital, Sussex Campus100 Wellness Way, Milford, DE · Level III traumaAcute care hospital17 mi
- Bayhealth Sussex Hospital100 Wellness Way, Milford, DEHospital20 mi
- Encompass Health Rehab Hospital of Middletown250 East Hampden Road, Middletown, DERehabilitation hospital24 mi
Frequently asked questions
Where is Bayhealth Medical Center, Kent Campus located?
Bayhealth Medical Center, Kent Campus is at 640 S State Street, Dover, DE 19901 in Kent County.
Does Bayhealth Medical Center, Kent Campus have an emergency room?
Yes. Bayhealth Medical Center, Kent Campus reports emergency services to Medicare, and patients spent a median of 268 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Bayhealth Medical Center, Kent Campus?
Bayhealth Medical Center, Kent Campus has a CMS Overall Hospital Quality Star Rating of 2 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Bayhealth Medical Center, Kent Campus a trauma center?
Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Delaware EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Bayhealth Medical Center, Kent Campus?
The main phone number on record with Medicare is (302) 744-7001.
Would patients recommend Bayhealth Medical Center, Kent Campus?
In the most recent HCAHPS patient survey (915 completed surveys), 57% of patients said they would definitely recommend the hospital, and 60% rated it 9 or 10 out of 10.
Related guides
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.
- What Is a Teaching Hospital?How residency training works, who is on the care team, the benefits and trade-offs for patients, and your rights at an academic medical center.
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.