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Acute care hospital Emergency room

Sutter Santa Rosa Regional Hospital in Santa Rosa, CA

Directions (707) 576-4000 sutterhealth.org

In a medical emergency, call 911. This page is for information only.

Overview

About Sutter Santa Rosa Regional Hospital

Sutter Santa Rosa Regional Hospital is an acute care hospital in Santa Rosa, Sonoma County, California. It reports its ownership to Medicare as nonprofit (other). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 5 out of 5. It has 84 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Kaiser Foundation Hospital-Santa Rosa, about 1.0 mi away.

CMS Care Compare

Quality ratings

5
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
1 better · 6 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
1 better · 6 no different
Infections and complications acquired in the hospital.
Readmission
1 better · 8 no different · 1 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

212 min
Median time in the ER before leaving (OP-18b)
2.0%
Left before being seen (OP-22)
high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsNo different · SIR 0.30
  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.63
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.16
  • Central line bloodstream infections (CLABSI)Better than national · SIR 0.00
  • Surgical site infections after colon surgeryNo different · SIR 0.00

63% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend79%
  • Rated the hospital 9 or 1076%
  • Completed surveys752

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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38.49623, -122.75290

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Sutter Santa Rosa Regional Hospital located?

Sutter Santa Rosa Regional Hospital is at 30 Mark West Springs Road, Santa Rosa, CA 95403 in Sonoma County.

Does Sutter Santa Rosa Regional Hospital have an emergency room?

Yes. Sutter Santa Rosa Regional Hospital reports emergency services to Medicare, and patients spent a median of 212 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Sutter Santa Rosa Regional Hospital?

Sutter Santa Rosa Regional Hospital has a CMS Overall Hospital Quality Star Rating of 5 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Sutter Santa Rosa Regional Hospital a trauma center?

We have no trauma center designation on record for Sutter Santa Rosa Regional Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the California trauma program for the current list.

What is the phone number of Sutter Santa Rosa Regional Hospital?

The main phone number on record with Medicare is (707) 576-4000.

Would patients recommend Sutter Santa Rosa Regional Hospital?

In the most recent HCAHPS patient survey (752 completed surveys), 79% of patients said they would definitely recommend the hospital, and 76% rated it 9 or 10 out of 10.

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