Mercy Medical Center Redding in Redding, CA
In a medical emergency, call 911. This page is for information only.
About Mercy Medical Center Redding
Mercy Medical Center Redding is an acute care hospital in Redding, Shasta County, California. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level II trauma center. Its CMS Overall Hospital Quality Star Rating is 2 out of 5. It has 266 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Shasta Regional Medical Center, about 1.0 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.61
- Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.25
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.36
- Central line bloodstream infections (CLABSI)Better than national · SIR 0.20
- Surgical site infections after colon surgeryNo different · SIR 0.62
64% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend70%
- Rated the hospital 9 or 1064%
- Completed surveys588
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
40.57261, -122.39623
Nearby hospitals
Frequently asked questions
Where is Mercy Medical Center Redding located?
Mercy Medical Center Redding is at 2175 Rosaline Ave, Clairmont Hgts, Redding, CA 96001 in Shasta County.
Does Mercy Medical Center Redding have an emergency room?
Yes. Mercy Medical Center Redding reports emergency services to Medicare, and patients spent a median of 194 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Mercy Medical Center Redding?
Mercy Medical Center Redding has a CMS Overall Hospital Quality Star Rating of 2 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Mercy Medical Center Redding a trauma center?
Yes. It is listed as a Level II trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date March 2024). Trauma designations are renewed periodically, so confirm with the California EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Mercy Medical Center Redding?
The main phone number on record with Medicare is (530) 225-6102.
Would patients recommend Mercy Medical Center Redding?
In the most recent HCAHPS patient survey (588 completed surveys), 70% of patients said they would definitely recommend the hospital, and 64% rated it 9 or 10 out of 10.
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