Hospital Directory USA
VA medical center Emergency room

Palo Alto VA Medical Center in Palo Alto, CA

Also known as VA Palo Alto Health Care System, VA

Directions (650) 858-3939 paloalto.va.gov

In a medical emergency, call 911. This page is for information only.

Overview

About Palo Alto VA Medical Center

Palo Alto VA Medical Center is a vA medical center in Palo Alto, Santa Clara County, California. It reports its ownership to Medicare as the Veterans Health Administration. It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 5 out of 5. It has 715 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is Stanford Health Care, about 2.9 mi away.

CMS Care Compare

Quality ratings

5
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
1 better · 4 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
4 no different
Infections and complications acquired in the hospital.
Readmission
5 no different · 1 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Safety of care

Infections and sepsis care

  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 1.14
  • Central line bloodstream infections (CLABSI)No different · SIR 0.50

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend84%
  • Rated the hospital 9 or 1081%
  • Completed surveys524

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

Loading map…

37.40289, -122.14174

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Palo Alto VA Medical Center located?

Palo Alto VA Medical Center is at 3801 Miranda Avenue, Palo Alto, CA 94304 in Santa Clara County.

Does Palo Alto VA Medical Center have an emergency room?

Yes. Palo Alto VA Medical Center reports emergency services to Medicare. In a life-threatening emergency, call 911.

What is the CMS star rating of Palo Alto VA Medical Center?

Palo Alto VA Medical Center has a CMS Overall Hospital Quality Star Rating of 5 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Palo Alto VA Medical Center a trauma center?

We have no trauma center designation on record for Palo Alto VA Medical Center. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the California trauma program for the current list.

What is the phone number of Palo Alto VA Medical Center?

The main phone number on record with Medicare is (650) 858-3939.

Would patients recommend Palo Alto VA Medical Center?

In the most recent HCAHPS patient survey (524 completed surveys), 84% of patients said they would definitely recommend the hospital, and 81% rated it 9 or 10 out of 10.

Guides

Related guides