Mercy Medical Center of Mt Shasta in Mount Shasta, CA
Also known as Mercy Medical Center Mount Shasta
In a medical emergency, call 911. This page is for information only.
About Mercy Medical Center of Mt Shasta
Mercy Medical Center of Mt Shasta is a critical access hospital in Mount Shasta, Siskiyou County, California. It reports its ownership to Medicare as nonprofit (other). It provides emergency services. It is listed as a Level III trauma center. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 33 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
83% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend84%
- Rated the hospital 9 or 1078%
- Completed surveys117
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
41.31811, -122.32191
Frequently asked questions
Where is Mercy Medical Center of Mt Shasta located?
Mercy Medical Center of Mt Shasta is at 914 Pine Street, Mount Shasta, CA 96067 in Siskiyou County.
Does Mercy Medical Center of Mt Shasta have an emergency room?
Yes. Mercy Medical Center of Mt Shasta reports emergency services to Medicare, and patients spent a median of 89 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Mercy Medical Center of Mt Shasta?
Mercy Medical Center of Mt Shasta has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Mercy Medical Center of Mt Shasta a trauma center?
Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date March 2024). Trauma designations are renewed periodically, so confirm with the California EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Mercy Medical Center of Mt Shasta?
The main phone number on record with Medicare is (530) 926-6111.
Would patients recommend Mercy Medical Center of Mt Shasta?
In the most recent HCAHPS patient survey (117 completed surveys), 84% of patients said they would definitely recommend the hospital, and 78% rated it 9 or 10 out of 10.
Related guides
- How to Choose a Hospital to Give BirthLevels of maternal and newborn care, the CMS Birthing-Friendly designation, quality data and questions to ask on a tour.
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.
- Types of Hospitals in the USAcute care, critical access, children's, psychiatric, long-term care and federal hospitals explained, plus how ownership differs.
- What Is a Critical Access Hospital?The 25-bed, 96-hour and 35-mile rules, what care a critical access hospital provides, and how it differs from a rural emergency hospital.