Hospital Directory USA
Critical access hospital Emergency roomLevel IV trauma

Baptist Health Medical Center Heber Springs in Heber Springs, AR

In a medical emergency, call 911. This page is for information only.

Overview

About Baptist Health Medical Center Heber Springs

Baptist Health Medical Center Heber Springs is a critical access hospital in Heber Springs, Cleburne County, Arkansas. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level IV trauma center. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 25 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is White County Medical Center, about 24 mi away.

CMS Care Compare

Quality ratings

3
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
3 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
Not enough data
Infections and complications acquired in the hospital.
Readmission
4 no different · 1 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

110 min
Median time in the ER before leaving (OP-18b)
1.0%
Left before being seen (OP-22)
low
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

64% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Would definitely recommend79%
  • Rated the hospital 9 or 1078%
  • Completed surveys58

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

Loading map…

35.50458, -91.99831

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Baptist Health Medical Center Heber Springs located?

Baptist Health Medical Center Heber Springs is at 1800 Bypass Road, Heber Springs, AR 72543 in Cleburne County.

Does Baptist Health Medical Center Heber Springs have an emergency room?

Yes. Baptist Health Medical Center Heber Springs reports emergency services to Medicare, and patients spent a median of 110 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Baptist Health Medical Center Heber Springs?

Baptist Health Medical Center Heber Springs has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Baptist Health Medical Center Heber Springs a trauma center?

Yes. It is listed as a Level IV trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date March 2024). Trauma designations are renewed periodically, so confirm with the Arkansas EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.

What is the phone number of Baptist Health Medical Center Heber Springs?

The main phone number on record with Medicare is (501) 887-3000.

Would patients recommend Baptist Health Medical Center Heber Springs?

In the most recent HCAHPS patient survey (58 completed surveys), 79% of patients said they would definitely recommend the hospital, and 78% rated it 9 or 10 out of 10.