Baptist Health Medical Center- Conway in Conway, AR
In a medical emergency, call 911. This page is for information only.
About Baptist Health Medical Center- Conway
Baptist Health Medical Center- Conway is an acute care hospital in Conway, Faulkner County, Arkansas. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level III trauma center. Its CMS Overall Hospital Quality Star Rating is 2 out of 5. It has 111 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Conway Behavioral Health, about 1.3 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.83
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.00
- Clostridioides difficile (C. diff) infectionsNo different · SIR 0.49
- Central line bloodstream infections (CLABSI)No different · SIR 0.60
- Surgical site infections after colon surgeryNo different · SIR 0.93
67% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend77%
- Rated the hospital 9 or 1077%
- Completed surveys543
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
35.05645, -92.41682
Nearby hospitals
- Conway Behavioral Health2255 Sturgis Road, Conway, ARPsychiatric hospital1.3 mi
- Conway Regional Medical Center, Inc2302 College Avenue, Conway, AR · Level III traumaAcute care hospital3.0 mi
- Conway Regional Rehabilitation Hospital2210 Robinson Street, Conway, ARRehabilitation hospital3.1 mi
- United Methodist Behavioral Hospital1601 Murphy Drive, Maumelle, ARPsychiatric hospital12 mi
- Bridgeway Hospital21 Bridgeway Road, North Little Rock, ARPsychiatric hospital17 mi
- Arkansas Surgical Hospital5201 North Shore Drive, No Little Rock, AR · Emergency roomAcute care hospital18 mi
- CHI St Vincent Morrilton#4 Hospital Drive, Morrilton, AR · Level IV traumaCritical access hospital19 mi
- CHI St Vincent Sherwood Rehabilitation Hospital2201 Wildwood Avenue, Sherwood, ARRehabilitation hospital20 mi
- St Vincent Medical Center/North2215 Wildwood Avenue, Sherwood, AR · Emergency roomAcute care hospital20 mi
- Unity Health - Jacksonville1400 Braden Street, Jacksonville, AR · Emergency roomAcute care hospital21 mi
Frequently asked questions
Where is Baptist Health Medical Center- Conway located?
Baptist Health Medical Center- Conway is at 1555 Exchange Avenue, Conway, AR 72032 in Faulkner County.
Does Baptist Health Medical Center- Conway have an emergency room?
Yes. Baptist Health Medical Center- Conway reports emergency services to Medicare, and patients spent a median of 145 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Baptist Health Medical Center- Conway?
Baptist Health Medical Center- Conway has a CMS Overall Hospital Quality Star Rating of 2 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Baptist Health Medical Center- Conway a trauma center?
Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date March 2024). Trauma designations are renewed periodically, so confirm with the Arkansas EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Baptist Health Medical Center- Conway?
The main phone number on record with Medicare is (501) 585-2000.
Would patients recommend Baptist Health Medical Center- Conway?
In the most recent HCAHPS patient survey (543 completed surveys), 77% of patients said they would definitely recommend the hospital, and 77% rated it 9 or 10 out of 10.
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