Mat-Su Regional Medical Center in Palmer, AK
In a medical emergency, call 911. This page is for information only.
About Mat-Su Regional Medical Center
Mat-Su Regional Medical Center is an acute care hospital in Palmer, Matanuska-Susitna Borough, Alaska. It reports its ownership to Medicare as nonprofit (other). It provides emergency services. It is listed as a Level IV trauma center. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 125 licensed beds, according to state license data via HIFLD.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.00
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.00
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.09
- Central line bloodstream infections (CLABSI)No different · SIR 0.00
- Surgical site infections after colon surgeryNo different · SIR 0.00
48% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend66%
- Rated the hospital 9 or 1070%
- Completed surveys418
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
61.56202, -149.26043
Frequently asked questions
Where is Mat-Su Regional Medical Center located?
Mat-Su Regional Medical Center is at 2500 South Woodworth Loop, Palmer, AK 99645 in Matanuska-Susitna Borough.
Does Mat-Su Regional Medical Center have an emergency room?
Yes. Mat-Su Regional Medical Center reports emergency services to Medicare, and patients spent a median of 134 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Mat-Su Regional Medical Center?
Mat-Su Regional Medical Center has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Mat-Su Regional Medical Center a trauma center?
Yes. It is listed as a Level IV trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date March 2024). Trauma designations are renewed periodically, so confirm with the Alaska EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Mat-Su Regional Medical Center?
The main phone number on record with Medicare is (907) 861-6000.
Would patients recommend Mat-Su Regional Medical Center?
In the most recent HCAHPS patient survey (418 completed surveys), 66% of patients said they would definitely recommend the hospital, and 70% rated it 9 or 10 out of 10.
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