Hospital Directory USA
Critical access hospital Emergency roomLevel IV trauma

Peacehealth Ketchikan Medical Center in Ketchikan, AK

In a medical emergency, call 911. This page is for information only.

Overview

About Peacehealth Ketchikan Medical Center

Peacehealth Ketchikan Medical Center is a critical access hospital in Ketchikan, Ketchikan Gateway Borough, Alaska. It reports its ownership to Medicare as nonprofit (church-affiliated). It provides emergency services. It is listed as a Level IV trauma center. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 25 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care.

CMS Care Compare

Quality ratings

4
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
3 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
2 no different
Infections and complications acquired in the hospital.
Readmission
1 better · 5 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

130 min
Median time in the ER before leaving (OP-18b)
0.0%
Left before being seen (OP-22)
low
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

55% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend78%
  • Rated the hospital 9 or 1073%
  • Completed surveys136

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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55.35290, -131.68632

Frequently asked questions

Where is Peacehealth Ketchikan Medical Center located?

Peacehealth Ketchikan Medical Center is at 3100 Tongass Avenue, Ketchikan, AK 99901 in Ketchikan Gateway Borough.

Does Peacehealth Ketchikan Medical Center have an emergency room?

Yes. Peacehealth Ketchikan Medical Center reports emergency services to Medicare, and patients spent a median of 130 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Peacehealth Ketchikan Medical Center?

Peacehealth Ketchikan Medical Center has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Peacehealth Ketchikan Medical Center a trauma center?

Yes. It is listed as a Level IV trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date March 2024). Trauma designations are renewed periodically, so confirm with the Alaska EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.

What is the phone number of Peacehealth Ketchikan Medical Center?

The main phone number on record with Medicare is (907) 225-5171.

Would patients recommend Peacehealth Ketchikan Medical Center?

In the most recent HCAHPS patient survey (136 completed surveys), 78% of patients said they would definitely recommend the hospital, and 73% rated it 9 or 10 out of 10.