Highlands Medical Center in Scottsboro, AL
Also known as Jackson County Hospital
In a medical emergency, call 911. This page is for information only.
About Highlands Medical Center
Highlands Medical Center is an acute care hospital in Scottsboro, Jackson County, Alabama. It reports its ownership to Medicare as public (hospital district or authority). It provides emergency services. It is listed as a Level III trauma center. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 170 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Dekalb Regional Medical Center, about 23 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- Clostridioides difficile (C. diff) infectionsNo different · SIR 0.26
42% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend62%
- Rated the hospital 9 or 1071%
- Completed surveys221
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
34.66111, -86.04735
Nearby hospitals
Frequently asked questions
Where is Highlands Medical Center located?
Highlands Medical Center is at 380 Woods Cove Road, Scottsboro, AL 35768 in Jackson County.
Does Highlands Medical Center have an emergency room?
Yes. Highlands Medical Center reports emergency services to Medicare, and patients spent a median of 176 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Highlands Medical Center?
Highlands Medical Center has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Highlands Medical Center a trauma center?
Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Alabama EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Highlands Medical Center?
The main phone number on record with Medicare is (256) 259-4444.
Would patients recommend Highlands Medical Center?
In the most recent HCAHPS patient survey (221 completed surveys), 62% of patients said they would definitely recommend the hospital, and 71% rated it 9 or 10 out of 10.
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