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Acute care hospital Emergency room

Jack Hughston Memorial Hospital in Phenix City, AL

Directions (334) 732-3000 al.hughston.com

In a medical emergency, call 911. This page is for information only.

Overview

About Jack Hughston Memorial Hospital

Jack Hughston Memorial Hospital is an acute care hospital in Phenix City, Lee County, Alabama. It reports its ownership to Medicare as public (state government). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 70 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is Piedmont Columbus Regional Midtown, about 2.4 mi away.

CMS Care Compare

Quality ratings

4
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
1 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
3 no different
Infections and complications acquired in the hospital.
Readmission
1 better · 3 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

129 min
Median time in the ER before leaving (OP-18b)
1.0%
Left before being seen (OP-22)
low
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • Clostridioides difficile (C. diff) infectionsNo different · SIR 0.00

70% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend86%
  • Rated the hospital 9 or 1086%
  • Completed surveys594

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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32.50997, -85.00659

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Jack Hughston Memorial Hospital located?

Jack Hughston Memorial Hospital is at 4401 River Chase Drive, Phenix City, AL 36867 in Lee County.

Does Jack Hughston Memorial Hospital have an emergency room?

Yes. Jack Hughston Memorial Hospital reports emergency services to Medicare, and patients spent a median of 129 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Jack Hughston Memorial Hospital?

Jack Hughston Memorial Hospital has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Jack Hughston Memorial Hospital a trauma center?

We have no trauma center designation on record for Jack Hughston Memorial Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Alabama trauma program for the current list.

What is the phone number of Jack Hughston Memorial Hospital?

The main phone number on record with Medicare is (334) 732-3000.

Would patients recommend Jack Hughston Memorial Hospital?

In the most recent HCAHPS patient survey (594 completed surveys), 86% of patients said they would definitely recommend the hospital, and 86% rated it 9 or 10 out of 10.

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