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Acute care hospital Emergency room

Baptist Medical Center East in Montgomery, AL

Directions (334) 244-8330 baptistfirst.org

In a medical emergency, call 911. This page is for information only.

Overview

About Baptist Medical Center East

Baptist Medical Center East is an acute care hospital in Montgomery, Montgomery County, Alabama. It reports its ownership to Medicare as public (hospital district or authority). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 150 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is VA Central Alabama Healthcare System - Montgomery, about 4.1 mi away.

CMS Care Compare

Quality ratings

4
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
6 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
2 better · 5 no different
Infections and complications acquired in the hospital.
Readmission
4 no different · 2 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

239 min
Median time in the ER before leaving (OP-18b)
6.0%
Left before being seen (OP-22)
high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsNo different · SIR 0.90
  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.95
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.42
  • Central line bloodstream infections (CLABSI)No different · SIR 1.10
  • Surgical site infections after abdominal hysterectomyNo different · SIR 0.55
  • Surgical site infections after colon surgeryBetter than national · SIR 0.19

55% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend75%
  • Rated the hospital 9 or 1073%
  • Completed surveys1,158

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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32.38790, -86.17609

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Baptist Medical Center East located?

Baptist Medical Center East is at 400 Taylor Road, Montgomery, AL 36117 in Montgomery County.

Does Baptist Medical Center East have an emergency room?

Yes. Baptist Medical Center East reports emergency services to Medicare, and patients spent a median of 239 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Baptist Medical Center East?

Baptist Medical Center East has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Baptist Medical Center East a trauma center?

We have no trauma center designation on record for Baptist Medical Center East. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Alabama trauma program for the current list.

What is the phone number of Baptist Medical Center East?

The main phone number on record with Medicare is (334) 244-8330.

Would patients recommend Baptist Medical Center East?

In the most recent HCAHPS patient survey (1,158 completed surveys), 75% of patients said they would definitely recommend the hospital, and 73% rated it 9 or 10 out of 10.

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