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Acute care hospital Emergency roomLevel III trauma

Flowers Hospital in Dothan, AL

In a medical emergency, call 911. This page is for information only.

Overview

About Flowers Hospital

Flowers Hospital is an acute care hospital in Dothan, Houston County, Alabama. It reports its ownership to Medicare as for-profit. It provides emergency services. It is listed as a Level III trauma center. Its CMS Overall Hospital Quality Star Rating is 2 out of 5. It has 235 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Encompass Health Rehabilitation Hospital of Dothan, about 5.6 mi away.

CMS Care Compare

Quality ratings

2
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
8 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
4 better · 4 no different
Infections and complications acquired in the hospital.
Readmission
7 no different · 2 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

227 min
Median time in the ER before leaving (OP-18b)
5.0%
Left before being seen (OP-22)
high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsBetter than national · SIR 0.00
  • Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.00
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.13
  • Central line bloodstream infections (CLABSI)No different · SIR 0.28
  • Surgical site infections after abdominal hysterectomyNo different · SIR 0.84
  • Surgical site infections after colon surgeryNo different · SIR 0.00

64% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend68%
  • Rated the hospital 9 or 1066%
  • Completed surveys984

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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31.23600, -85.45768

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Flowers Hospital located?

Flowers Hospital is at 4370 West Main Street, Dothan, AL 36302 in Houston County.

Does Flowers Hospital have an emergency room?

Yes. Flowers Hospital reports emergency services to Medicare, and patients spent a median of 227 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Flowers Hospital?

Flowers Hospital has a CMS Overall Hospital Quality Star Rating of 2 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Flowers Hospital a trauma center?

Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Alabama EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.

What is the phone number of Flowers Hospital?

The main phone number on record with Medicare is (334) 793-5000.

Would patients recommend Flowers Hospital?

In the most recent HCAHPS patient survey (984 completed surveys), 68% of patients said they would definitely recommend the hospital, and 66% rated it 9 or 10 out of 10.